Effective Date: 01/01/2024

At Piktal, we strive to ensure your satisfaction with every purchase made on our platform. However, we understand that there may be occasions where you may need to request a refund. Please review our refund policy below:

  1. Eligibility for Refund:
    • Refunds are eligible for certain circumstances, such as:
      • Incomplete or unsatisfactory service delivery.
      • Product or service not as described.
      • Technical issues preventing the use of the product or service.
  2. Refund Process:
    • To request a refund, please contact our customer support team within 7 days of the purchase date.
    • Our team will review your request and assess its eligibility for a refund.
    • If approved, the refund amount will be credited back to your original payment method within 7 days after the refund request is approved.
    • Please note that processing times may vary depending on your payment provider.
  3. Non-Refundable Items:
    • Certain products or services may not be eligible for a refund, including:
      • Customized or personalized services.
      • Digital downloads or services that have already been accessed or used.
  4. Cancellation Policy:
    • Some products or services may have specific cancellation policies outlined by the seller. Please review the seller’s terms and conditions before making a purchase.
  5. Contact Us:
    • If you have any questions or concerns regarding our refund policy, please contact our customer support team for assistance.

We value your trust in Piktal, and we are committed to providing a seamless and satisfactory experience for all our users.

Sign In


Reset Password

Please enter your username or email address, you will receive a link to create a new password via email.