Refunds Policy

Effective Date: 01/01/2024

At Piktal, we strive to ensure your satisfaction with every purchase made on our platform. However, we understand that there may be occasions where you may need to request a refund. Please review our refund policy below:

1. Eligibility for Refund:
   • Refunds are eligible for certain circumstances, such as:
     • Incomplete or unsatisfactory service delivery.
     • Product or service not as described.
     • Technical issues preventing the use of the product or service.
2. Refund Process:
   • To request a refund, please contact our customer support team within 7 days of the purchase date.
   • Our team will review your request and assess its eligibility for a refund.
   • If approved, the refund amount will be credited back to your original payment method within 7 days after the refund request is approved.
   • Please note that processing times may vary depending on your payment provider.
3. Non-Refundable Items:
   • Certain products or services may not be eligible for a refund, including:
     • Customized or personalized services.
     • Digital downloads or services that have already been accessed or used.
4. Cancellation Policy:
   • Some products or services may have specific cancellation policies outlined by the seller. Please review the seller’s terms and conditions before making a purchase.
5. Contact Us:
   • If you have any questions or concerns regarding our refund policy, please contact our customer support team for assistance.

We value your trust in Piktal, and we are committed to providing a seamless and satisfactory experience for all our users.